Tanaka MutandiroHow Tanaka can add value to Help Scout as a Customer ChampionDear Help Scout Team,6 min read·Apr 19, 2021----
Tanaka MutandiroHow to Keep Track of Feature/Update Requests Using Help Scout and Third-Party AppsCustomers will constantly have numerous ideas of how certain features or updates will enhance your product. Some ideas are superb whilst…7 min read·Feb 17, 2021----
Tanaka MutandiroProviding Excellent Customer Support in the SaaS Industry: 2 tips that can reduce Retention Rates…Customer support for SaaS (software as a service ) companies is fundamentally different from traditional customer support. Customers pay…6 min read·Feb 8, 2021----
Tanaka MutandiroHow to automatically post Instagram media to Twitter using Zapier’s Instagram- Buffer IntegrationFinding the right balance of how often to post to social media in order to connect with followers without driving them away is often…7 min read·Nov 3, 2020----